Patients

Putting Your Needs First

We take pride in building relationships with our patients to better serve them. We understand the importance and necessity of your vision so we will work hard to create a treatment plan that meets your needs.

The New Patient Process

Schedule An Apppointment

Please call 864.233.5722, option 4, to schedule an appointment at any of our locations. All telephone calls are answered by trained staff members who can assist you with any questions you may have. You do not need a referral from another physician to schedule an appointment with us, unless this is a requirement of your insurance.

Complete New Patient Paperwork

We ask that you complete our new patient paperwork before your first visit. This information is vital to your examination, and we ask that you complete it accurately. If you need assistance, please arrive early and one of our staff members can assist you.

Patients Being Referred

Referring offices can complete the RCC Patient Referral Form to send electronically or via fax to our office. Patients new to our office should also complete the New Patient Packet in addition to this form. For more information, physicians should see the For Referring Physicians information below.

What to Expect

Please arrive 15 minutes prior to your first appointment.
Since your visit may include various tests and procedures, we ask that you allow at least two hours.
We recommend having someone available to drive you home, as your eyes may be sensitive after your appointment.

Please Bring the Following to Your Appointment:

Completed New Patient forms

A list of all medications you are currently taking

Name of eye drop brands you are currently using

Your medical insurance card(s)

A photo ID card

A referral from your primary physician, if required by your insurance

Gentle Eye Evaluation

An Ophthalmic Technician will review your medical history and obtain additional information for the doctor. They will also check your vision and dilate your eyes using eye drops. This will allow for a better view when the doctor examines your eyes.

Once your eyes are fully dilated, you will be examined by the doctor. The examination will include a thorough exam of your eyes and depending on the nature of the problem, additional tests may be required and treatment may be initiated.

Financial Policy

Payment is due at the time of service and we accept most insurance plans. As a specialist, we file medical insurance only. We do not file vision insurance. Payment can be made by cash, check, Visa, MasterCard, and Discover. Feel free to call our office with any questions. (Select option 7.)

Patient Feedback

Our Practice takes great pride in providing high-quality care to all of our patients. See what they have to say about the care they’ve received.

For Referring Physicians

As a medical service organization, our success depends upon the efficient delivery of high quality patient care. We are dedicated to providing superior eye care, and so we value the relationships we have with our referring doctors.

Patient’s name, date of birth, address and phone number(s)

If applicable, the medical insurance we will file on behalf of the patient

(Please verify that we accept this insurance when you speak to a receptionist.)

Referring diagnosis and urgency of appointment

Referring doctor information

Exam notes

We ask that the exam notes be faxed to the office in which the appointment is scheduled, so our doctor may review the patient’s medical chart at their visit. Please refer to our locations page for the individual fax numbers.

The patient will need to bring completed new patient forms to their appointment.

For Non-Urgent/Emergent referrals you can download, complete and send our Patient Referral Form to save time.

Clinical Trial Opportunities

When a clinical opportunity is available we want to offer it to our patients to participate. Learn more about the clinical trial opportunities that are currently available.

Clinical Trials